Welcome to New Friends Barbershop. These Terms of Service ("Terms") govern your use of our website located at newfriendsbarbers.com and any related services we offer, including online booking, the chat widget, and SMS communications.
By accessing our website or using any of our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Our Services
New Friends Barbershop provides in-person barbering services including haircuts, beard trims, straight razor shaves, and related grooming services at our Lubbock, Texas location. Our website provides information about our services, allows you to book appointments online, and facilitates communication via live chat and SMS.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.
2. Appointments & Cancellations
Appointments can be made online, by phone, or through our chat widget. By booking an appointment, you agree to:
- Arrive on time for your scheduled appointment
- Provide accurate contact information at the time of booking
- Notify us as soon as possible if you need to cancel or reschedule
We understand that things come up. We simply ask for reasonable notice when possible so we can offer the slot to another guest. Repeated no-shows may result in a requirement for a deposit to hold future appointments.
3. SMS & Electronic Communications
SMS Consent: By providing your mobile phone number on this website or to our staff, you agree to receive text messages from New Friends Barbershop. These messages may include appointment confirmations, reminders, follow-ups, review requests, and occasional promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance.
Opting in to SMS is not required to use our services. You may book and manage appointments without consenting to marketing messages. However, appointment reminder texts require a valid phone number.
We will not share your phone number with third parties for their marketing purposes.
4. Acceptable Use
When using our website and services, you agree not to:
- Use the site for any unlawful purpose or in violation of these Terms
- Transmit any harmful, offensive, or disruptive content through our chat or communications
- Attempt to gain unauthorized access to any part of our systems
- Misrepresent your identity when booking appointments or communicating with us
- Interfere with the proper functioning of the website
5. Intellectual Property
All content on this website — including the New Friends Barbershop name, logo, photographs, written content, and design — is the property of New Friends Barbershop or its licensors and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, or use any content from this site without our prior written permission.
6. Disclaimer of Warranties
Our website and online tools are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the site will be uninterrupted, error-free, or free of viruses or other harmful components.
We make no warranty regarding the accuracy or completeness of any information on this website.
7. Limitation of Liability
To the fullest extent permitted by law, New Friends Barbershop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or communications — including but not limited to lost appointments, data loss, or dissatisfaction with services.
Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.
8. Third-Party Services
Our website uses third-party tools including online booking systems, a live chat widget, and SMS delivery platforms. These services are governed by their own terms of service and privacy policies. We are not responsible for the practices of third-party providers.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Lubbock County, Texas.
10. Changes to These Terms
We reserve the right to update these Terms at any time. The "Last Updated" date above reflects the most recent revision. Continued use of our website or services after any changes constitutes your acceptance of the revised Terms.
11. Contact
Questions about these Terms? Reach us at:
- Business: New Friends Barbershop
- Location: Lubbock, Texas
- Phone / SMS: (806) 500-2675
- Website: newfriendsbarbers.com